Matthews Towing & Automotive
9512 Northeast Court, Matthews, NC 28105 704.708.5304

Simple Answers from Matthews Towing & Automotive in Matthews : Severe Service

Last Updated: May 04, 2021

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Question:
What is a severe service maintenance schedule?

Matthews Towing & Automotive Answer:
When I was a kid in Matthews, Sunday meant having a bath, getting dressed for church and then hanging up my Sunday clothes soon as we got home. Mom didn't have to wash those clothes but once a month or so.

Now, Saturdays were another story entirely: catching lizards, splash contests in mud puddles and crawling through the brush with GI Joe. Those clothes went straight into the laundry basket. My Sunday clothes – easy use. My Saturday clothes – hard use. They required a different laundry schedule. Severe service maintenance schedules are kind of like that for Matthews drivers. “Normal” driving has a regular schedule; “hard” driving has a severe service schedule. Service intervals are shorter on the severe schedule.

Most owner's manuals will describe severe service as:
Stop and go driving
Short trips
Low speed driving
Extreme hot or cold
Dusty conditions
Carrying heavy loads
Towing

For most people in Matthews, some “severe” driving is part of their everyday routine. You can ask your friendly and knowledgeable service advisor at Matthews Towing & Automotive about how you drive around the area and see if your routine is closer to the regular or severe definitions and adjust your service intervals for things like oil changes, transmission and cooling system service.

Give us a call.

Matthews Towing & Automotive
9512 Northeast Court
Matthews, NC 28105
704.708.5304