Matthews Towing & Automotive Tech Question:
I'm David in Matthews, NC. For the last year and a half I've had some battery problems. I had trouble starting my car so I bought a new battery at a parts store in Matthews. At first everything was fine, then about six months later I had problems starting my car again, so I got a new battery. Again, everything was fine for another five or six months then I had trouble starting my car again. I went to get another battery and the parts guy said why do you need another battery, weren't you in a few months ago? So he tested my battery and it was OK. Apparently I've been replacing good batteries. What's wrong with my vehicle?
Matthews Towing & Automotive Answer:
Look, we can't fault David for not knowing what's wrong with his vehicle – he just didn't have enough information. And frankly, neither do I.
Let's talk about where our friend went wrong and what he could have done. First, he was right to suspect his battery. But if he had asked to have his vehicle battery tested when he first went to the auto parts store, he would have found out that his battery was still good and would have known he needed to take his car into Matthews Towing & Automotive for further diagnosis.
There could be any number of reasons his car wouldn't start. Unfortunately, he had a year and a half of unnecessary expense and inconvenience and still doesn't know what's wrong. When you find yourself in a situation like David, do yourself a favor and talk to a professional at Matthews Towing & Automotive in Matthews. Your friendly and knowledgeable service advisor can get you on the right track.
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Matthews Towing & Automotive
9512 Northeast Court
Matthews, NC 28105
704.708.5304
At Matthews Towing & Automotive we install quality NAPA replacement parts.